Monday, November 17, 2008

Week 23-24: End of Semester 2

clapping handsThese hands are clapping for YOU! Congratulations on making it to the final weeks of 2nd semester of Adventures in Technology! We can hardly believe the Adventure is coming to an end. Thanks so much for participating and playing along with us!

You’ll have the next two weeks to finish up all of the Semester 2 exercises. Your posts to your blog should be completed by December 13, 2008 to be eligible for any incentives. We’ll take it easy on you this week, so you’ll have time to catch up if you got behind.

If you have questions about anything, be sure to contact us - we’re happy to help!

Reasonable Expectations

What were our hopes for Adventures in Technology? That the participants would learn:

  • playing with new tools doesn’t have to scary
  • the more you play, the more you learn
  • with all of the new tools available, collaboration has never been easier
  • users’ expectations of how they want to interact with libraries have changed
  • there is no such thing as a dumb question.

With those points in mind, here are some expectations for what we hope you’ll do with what you’ve learned throughout our adventure.

First and foremost… Know that it’s okay not to use every new tool out there!

You don’t have to love every tool we have presented, but we hope you’ll be open to new things because you have taken the time to explore and perhaps leave your comfort zone behind from time to time. Your use of Web 2.0 tools should be based on the right tool filling a need, not “Oh, this is so cool! I’m going to come up with an idea for how to use it just because I think it’s slicker than snot!”

You’ll need to make some choices about what tools to use (see “What to Use and When” below), but essential to choosing is continuing to play. Playing with new tools creates an awareness of what’s out there, so that when a problem arises you might know of a tool that could help fix it or if a chance to collaborate presents itself, you’ll know what tools are available to help make that collaboration happen.

Secondly, you can’t ignore Web 2.0, because it’s not going away.

People’s expectations of what they want to get out of their online experience have changed, and we need to be willing to explore and be curious about ways to improve their experience with us or get left in the dust. Providing ways for your community to communicate their wants and needs with you is essential, and Web 2.0 provides plenty of ways to allow and encourage interaction.

Many of the tools we explored provide ways to put your library’s presence and content out where people are on the web. Don’t assume people will just find your library’s website. Get out there where people are and start some conversations. As we begin to redesign our library website, we hope that the staff will have some great ideas for ways that we can incorporate some of these new ideas into the site.

And lastly, do the best you can!

Adopting even one new tool can go a long way in changing your community’s perception of your library. Start small and think big!

Adopting and encouraging change at your library comes down to a “yes, and…” attitude.

What to use and when

We know that even “starting small” can seem overwhelming: how do you even begin to implement any of these tools? Well, here’s one process you can consider:

  1. Identify the need and possible solutions: It’s important to know what you’re trying to do before you begin. Are you trying to solve a problem? Improve customer service? Make more efficient use of staff time?
    Once you know what you’re trying to fix, then figure out what tool is the best for the job. Sometimes the choices can seem overwhelming, but try to focus on the tools that might best serve the needs of your customers & that fit with your library’s mission.
  2. Educate: Your project won’t get off the ground without buy-in from the staff you’re working with. And, to buy-in, they have to understand it! So, take the time to educate them about the problem and the tool you’re going to use.
  3. Plan: Once you have other staff convinced, you’ll need them to help plan the project. Think about how you will support and sustain the project (both financially and with staff time), how you’ll promote the project, and how you’ll evaluate it.
  4. Launch: Wasn’t that easy?? Your project is now up-and-running! Congratulations! But wait: there are a couple more steps left.
  5. Promote: You planned for it in Step 3 — now you should do it! Promote this new project to the people who might use it! Make sure to consider if they’ll need training and what benefit the project gives to them. When promoting your project, focus on what they can do with it or what the benefits are instead of focusing on the tool itself.
  6. Evaluate: It’d be great if every project worked like a charm. But they don’t. Projects fail. In Step 3, you’ll need to decide how you are going to determine success or failure. You’ll need to figure out how you’re going to get feedback from the users, and use that feedback to tweak the project (or start over with a new project!).

Continue to play

Just because Adventures in Technology is ending doesn’t mean you need to stop playing and learning — you’ve got the tools now, so you can take charge of your learning path!

Web 2.0 applications continue to develop, so if you make a commitment to keep current you’ll know about new technologies as they emerge, so you can evaluate them for potential use at your library.

Newsfeeds: Keeping up doesn’t mean a huge investment of time if you use a newsreader like Google Reader to subscribe to library blogs and podcasts. Here are some library blogs we recommend:

Play with new Web 2.0 applications; see if you can carve out 15 minutes a day to play. :-) Here are two good sources to new apps and tools:

  • Check out eHub for news of useful Web 2.0 tools and mashups
  • Visit Go2Web20 and click on any icon to explore new Web 2.0 tools, with an eye towards their potential use in your library
  • Subscribe to Lifehacker or MakeUseOf.com in your RSS feeder to stay current with some new websites and technologies.

Blog: Now that’s you’ve started the habit of both keeping up and sharing with others what you’ve learned, continue writing at your blog to share new discoveries you’ve made.

Conferences: If you’re able to attend the WLA conference and/or WAPL conference, they both offer presentations on tech topics. Keep an eye out for system conferences that talk about technology too.

Webinars: You don’t need to travel in order to see a presentation by a speaker; you can participate for free from your computer! Most webinars combine slides & demos with audio, to replicate as closely as possible the in-person experience. Besides offering a current schedule of upcoming presentations, each of these services offer archived presentations you may view at any time:

And it’s good to keep an eye on what the folks at the Pew Research Center report on “the numbers, facts, and trends that shape your world.”

Assignment

View this video in which Seth Godin explores the topic of curiosity.

Write a post in your blog about your impressions of what Godin commented on in the video. Are you a curious person? If not, what can you do to encourage curiosity in yourself and others? How does curiosity apply to what we’ve been doing in Adventures in Technology? Write about your final impressions of Adventures in Technology and what you’ll do to continue playing in the future.

Fun Extras

We couldn’t resist including additional tools that we like but didn’t have time to cover. Take a look when you have a minute or two and play at will!

Google Sites is Google’s version of a wiki. Easy to use, and if you’re a Google product fan, why not?

Very Short List sends you a daily email with an interesting website, book, or video to check out and share with your friends. Its a great way to learn about interesting topics you might not otherwise think about.

Widgetbox allows you to make cool web site widgets for just about anything you can imagine.

Kaboodle is a social networking site that proclaims "Shopping is more fun with friends". As a member you can discover new things from people with similar taste and style, recommend and discuss your favorite products and stores, and share wish lists and shopping lists with others.

Monday, November 10, 2008

Week 22 - Mashups

Mashups

This week’s topic is mashups. We’ll learn what they are, take a look at some cool examples, share ideas about how libraries might use them, and find out how to create them.

Listen to this week’s podcast (or read the Week 10: Semester 2 podcast transcript) and then read the info below. If you have any questions about anything along the way, be sure to contact us - we’re happy to help!







What is a mashup?

The term mashup originally referred to the practice in the music industry of creating a new song by mixing two or more already existing pieces. In technology terms, a mashup is a web application that combines information from more than one source into a single, new tool.

For a bit more info, view What Is a Mashup? from ZDNet.

As is mentioned in the ZDNet video above, mashups are the “fastest growing application ecosystem in the world today,” and you don’t need to be a programmer to be able to create them. The most popular services for people experimenting with mashups are Amazon, eBay, Facebook, Flickr, Google, Yahoo, and YouTube.

Top Mashup Tags from ProgrammableWeb:

Top Mashup Tags

Mashup Examples

  • You already encountered a Flickr mashup in Semester 1 of Adventures in Technology! It’s called Spell with Flickr and was included in fd’s flickr toys, which includes many other Flickr mashups for your entertainment.
  • HousingMaps is powered by craigslist and Google Maps and enables people to find housing for rent, sale, or sublet.
  • Daily Mashup pulls together the day’s popular photos, links, and news items.
  • Netvibes is an aggregator that mashes together information from a variety of sources of your choice. Pull in weather, web searches, news feeds, Flickr photos, to do lists, and more from your own online accounts or generic sources. Similar to iGoogle which allows you to do similar things with even more access to customizable widgets.
  • EveryBlock Chicago compiles news sources, public records, and other local sites, so Chicago residents can track what’s happening in their neighborhood.
  • Meebo Map shows where IMs have been sent or received over the past 15 minutes worldwide.
  • Newsmap is an application that “visually reflects the constantly changing landscape of the Google News news aggregator.”
  • PlaceOpedia connects Wikipedia articles with their locations.
  • Zip Code Census Dashboard uses United States Census information to share demographic info by zip code. Great way to learn about your community!

Library Mashup Examples

  • Go-go Google Gadget was created by John Blyberg for the Ann Arbor District Library. It brings together data from their online catalog and Google widgets for iGoogle.
  • Hot Titles Carousel is provided by the Cambridge Libraries & Galleries in Ontario, Canada. The Carousel brings together data about most popular books with book covers and links to their online catalog. Great visual presentation!
  • LibraryThing for Libraries brings LibraryThing and library online catalogs together. Search any one of the catalogs in the Libraries Using LibraryThing list and find the full record of an item (try a mainstream title for the best results). On the full record you’ll see book recommendations, a tag cloud, and reviews integrated with the catalog from the LibraryThing database.
  • MeL Delivery Locations uses Google Maps to share the delivery locations of the Michigan Library Consortium member libraries. I created something similar mapping OWLS member library locations.
  • Libraries 411 is a public library directory. Don’t see your library on the map? Read Secure Access for Public Libraries to find out how to get yours added.
  • Learning 2.0 Throughout the World shows a map of libraries who have participated in the Learning 2.0 program created by Helene Blowers at PLCMC. Adventures in Technology is on it - can you find us?

How To Make a Mashup

There are generally three ways to create a mashup:

  1. Point and click - This method is used when the site you’re visiting offers an “add an app” kind of link where you can select a widget to include on a page. iGoogle’s widgets and Facebook apps are good examples.
  2. Clone - Yahoo! Pipes is an example. View Learn How to Build a Pipe in Just a Few Minutes for more information on using Yahoo! Pipes. Microsoft Popfly is another example, and you can view some video demos about it (after installing their video viewing software, Silverlight). Dapper is another option.
  3. APIs (application programming interfaces) - Google, Amazon, del.icio.us, Flickr, LibraryThing, and YouTube all offer APIs, but this method requires a bit more web savvy to create a mashup.

More Information

Visit ProgrammableWeb for more examples of mashups, along with loads of other info about what’s happening with mashups these days.

If you’d like more information about creating mashups, visit ProgrammableWeb’s How To Make Your Own Web Mashup.

And, if you have an hour to spare sometime, you might want to view the SirsiDynix Institute’s archived presentation, “Mashups: A Little Bit of This, A Little Bit of That” for a well-rounded review of mashups in general.

Assignment

Create your own Google Map.

a. Login to Google Maps with your blogger login.

b. In the left hand frame click on "My Maps."

c. Click "Browse the Directory" or "Create New Map"

d. If you browse the directory, find a map that looks interesting to you and click "Add it to My Maps"

e. If you create your own map, just enter addresses of places you like and remember to save your map when you're done.

f. After you've created or added a map, click on "Send" in the upper right hand corner of the map and email it to Melissa. Don't forget to write about your impressions of your map making skills in your blog for this week!

Write about your impressions of mashups in your blog. Do you have any creative ideas for something you could create for your library?

Fun extra

Social Signal cartoon

Cartoon by Rob Cottingham at Social Signal.

Explore the MashupAwards Winners and see if you find a favorite. Mine are Logobama and flickr fight.

Monday, November 3, 2008

Week 21: Video Sharing

This week you’ll learn about YouTube. Listen to the podcast and read the info below, and if you have any questions about anything along the way, be sure to contact us — we’re happy to help!



What is YouTube?

YouTube is a popular video hosting & sharing service that was founded in 2005, and was bought by Google in 2006. YouTube lets people view videos, and allows registered users to upload videos. In addition to hosting videos, YouTube lets users rate videos and add comments, turning it into a social networking service.

There are other places to find videos on the internet, but YouTube has become the most popular central location to find videos.

To watch a YouTube video you don’t need to install special software, figure out your bandwidth setting, or sign up for an account. You don’t even have to visit the YouTube web site to view a video. Videos are easily embedded in blog postings or on web pages — like those Common Craft videos we’ve provided here in the Adventures in Technology blog!

When you explore YouTube it’s possible to find comedy, cute pets, music videos, notices of videos that have been removed due to copyright infringement, and people making fools of themselves. There’s everything from 1960’s TV commercials, to library dominoes, to the most annoying dog in the world.

In a January 2008 Pew Internet Project data memo Lee Rainie reports, “The audience for YouTube and other internet video sites has risen sharply the past year. Nearly half of online adults now say they have visited such sites.”

How are people using YouTube?

Besides watching and uploading videos, YouTube provides social networking features for those who set up a free account. These features include the ability to…

  • create a profile, like this one for Racine Public Library
  • customize your profile with favorites, playlists, and subscriptions to channels & tags
  • upload & tag your videos
  • “friend” other YouTube users
  • send messages, and even broadcast messages to all your YouTube friends
  • rate and add comments to videos

How can libraries use YouTube for marketing?

Here are some great examples of creative ways libraries are using YouTube:

How can library staff use YouTube as a reference tool?

Have you ever needed to help a student find a famous speech or a news clip? You can find videos of Martin Luther King Jr.’s ‘I Have a Dream’ speech, the first moon landing, and John F. Kennedy’s “ask not what your country can do for you” speech from his 1961 inaugural address.

How can I create a video to share on YouTube?

You’ll first need a device that can capture digital movies. This could be a camcorder, a digital camera, and even a cell phone that has this capability. YouTube accepts a wide range of video file formats such as .WMV, .AVI, .MOV, and .MPG. You’ll then copy the movie to your computer and upload it to YouTube; or you could edit it with software like Windows Movie Maker or iMovie (for Macs) to add titles or special effects before uploading it. For details, visit YouTube’s help center and Video Toolbox. This 3 minute video explains it all (and is especially funny if you’ve seen an episode of the 1983-1995 Bob Ross “The Joy of Painting” TV show.)

Another way is to create a screencast using Screencast-O-Mati, then export it as Quicktime video in .MOV format (watch this screencast to find out how), which you can then upload to YouTube.

How else can I get a video onto YouTube for our library?

Consider setting up a YouTube contest! Here are some examples:

There’s even an entire section of YouTube just for Contests.

Assignment:

Watch some of the library videos linked to above, or use this link http://www.youtube.com/results?search_query=libraries&search=tag to find other videos tagged “libraries”.
Explore YouTube to find a video on any topic that interests you.
Create a blog post about your experience:
a. Write about what you liked or disliked about YouTube.
b. Add a link to a video, or embed a video in your blog post.
c. Write your thoughts about libraries’ uses of YouTube.

Not sure how to embed a video in a blog posting? I used Screencast-O-Matic to create a 1-minute screencast that shows how to do it.

Optional assignment:

1. Sign up for your own YouTube account at http://www.youtube.com/signup. (Good news for those of you with too many usernames & passwords already -– if you have a Google account, you can use your existing Gmail address to create a YouTube logon.) Create some playlists, “favorite” some videos, subscribe to some tags, explore & have fun!

2. If you have access to a device that can capture digital movies, create your own YouTube account at http://www.youtube.com/signup and upload a video clip. If you feel so inclined, link to or embed your video in this week’s posting on your blog.

Fun Extra:
Enjoy some of my favorite book/library/literary YouTube videos:

Monday, October 27, 2008

Week 20: Second Life

This week is all about is all about Second Life. Listen to the pod cast. If you have any questions feel free to ask us!



This is a general over view of what second life is. This information is from Wikipedia.

Second Life (abbreviated as SL) is an Internet-based virtual world video game launched on June 23, 2003, developed by Linden Research, Inc (commonly referred to as Linden Lab), which came to international attention via mainstream news media in late 2006 and early 2007.[4][5] A free downloadable client program called the Second Life Viewer enables its users, called "Residents", to interact with each other through motional avatars, providing an advanced level of a social network service combined with general aspects of a metaverse. Residents can explore, meet other Residents, socialize, participate in individual and group activities, and create and trade items (virtual property) and services with one another.

There is no fee for registering an account or participating in Second Life, however registration of "payment information" (i.e. a credit card) is mandatory in order to participate in some functions, such as owning land or islands, as well as to access certain support features such as Second Life's support portal and online forums.

In 2008 Second Life was honored at the 59th Annual Technology & Engineering Emmy Awards for advancing the development of online sites with user generated content. Philip Rosedale, President of Linden Lab, accepted the award.

Second Life is currently available in several languages, the main ones, at the moment are English, German, Japanese and Korean

Watch this video from YouTube. It will give you a glimps to what Second Life is all about. It also shows you how compies, schools, etc. are using Second Life.


Here are some presentations that were put together about Second Life.

Second Life for SAE
View SlideShare presentation or Upload your own. (tags: sae nswlearnscope06)

Assignment:
On your blog please think of ways that the library can use Second Life to help our Patrons.


Extra Credit:
If you are daring please sign up for Second Life and blog about your experience.

Monday, October 20, 2008

Week 19: Catch up Week

Catch up Week!

Welcome to Week 19! There aren’t any formal exercises this week, as we’d like you to have a bit of time to catch your breath and catch up on anything you haven’t had time to do in the project so far.

If you’re struggling with a lesson or just have a question, please be sure to contact us. We want to help!

Monday, October 13, 2008

Week 18: Pod Casts

This week you’ll learn about podcasts – what they are, how to find podcasts to match your interests, and how libraries are using them.

Listen to this week’s podcast and then read the info below. If you have any questions about anything along the way, be sure to contact us – we’re happy to help!




What is a podcast?

“Podcasting is a simple means of distributing audio content over the Internet, taking advantage of the power of RSS. Content consumers (end-users) can subscribe to a feed of a producer’s audio content and receive automatic downloads of new content as it is made available online.” (from Podcasting: Library Success: A Best Practices Wiki) The term “podcast” was formed from the words “iPod” and “broadcast,” but you don’t need an iPod to listen to a podcast – any computer or MP3 player will do.

Watch this Common Craft video, “Podcasting in Plain English:”

According to a recent report on eMarketer, it’s estimated the total US podcast audience reached 18.5 million in 2007, and by the year 2009 that number will double.

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If that’s the case, libraries might want to think about ways they can use this fast-growing medium to connect with their patrons!

How to find & subscribe to podcasts

There are some easy ways to find podcasts, one of which is simply to check out your favorite web sites to see if they have podcasts available. But you can also check the following sites that gather podcasts by topic or genre, so you can easily find podcasts that match your interests.

In case you don’t run across these in your searching, here are some podcasts directed toward library staff which you might find interesting:

Once you find a podcast to which you’d like to subscribe, just look for a “subscribe” button or link. Copy the feed URL into Bloglines or Google Reader like you did when subscribing to other RSS feeds in Semester 1 of Adventures in Technology and you’re good to go. (If you didn’t participate in Semester 1, you might want to take a look at Week 4: Semester 1’s exercises on RSS & subscribing to feeds.) If you’re an iTunes user, simply click on the “subscribe” button and you’re all set. You’ll see the podcast added to the Podcasts section of your iTunes.

How libraries are using podcasts

Many libraries have started using podcasts to syndicate their programming or to share other info like book or movie reviews. Here are my favorite examples:

For more examples, visit Podcasting – Library Success: A Best Practices Wiki.

I found numerous examples of libraries providing audio and video online, but then didn’t provide a way to subscribe to regular offerings via RSS. New York Public Library’s Webcasts, Audio and Video is one example where there is fantastic programming available, but no way to subscribe (as far as I could see). It’s a great start, but they aren’t taking advantage of the push technology available with RSS, and that’s the most important component of podcasting, IMHO.

There’s really no end to how you could use podcasts in a library. How about a 1 minute booktalk every day (or week)? Record a book discussion and post it online for people who want to participate, but couldn’t make the meeting (and pair it with a blog, so that participants can carry on the discussion in another format). Author visits, guest speakers, tour of the library with an embedded PDF map of the building, staff training sessions, original stories for kids… whew! Podcasts provide a great way to be creative at your library.

Some libraries are even setting up podcasting rooms that provide equipment and training for patrons to create their own podcasts at the library. What a great idea!

How to create podcasts

Creating podcasts can be as easy as calling an 800 number and recording your podcast via the phone. This is how the Adventures in Technology team has been creating our podcasts each week. We’ve been using a service called Gabcast which is free and very easy to use. Visit our Gabcast channel and listen to all of the Project Play podcasts or subscribe to get them delivered to you each week.

If you want to do something a little fancier and add music or other sound effects, there’s a bit more involved. That’s beyond the scope of this post, but if you want more info you can visit CNET’s Create Your Own Podcast tutorial. It gives a good, basic intro to what’s required and the steps involved.

When creating your own podcasts, copyright issues need to be considered. You can’t read books for a storytime podcast if the book isn’t in the public domain or if you haven’t received permission from the publisher to do so. You can’t mix in music that isn’t in the public domain either. The good news is that there are sites like CCMixter and Podsafe Music Network that provide music you can use in your podcasts.

Assignment

Subscribe to a podcast in your RSS reader.

  • Use one of the podcast directories included above to find a podcast to which you’d like to subscribe.
  • When you find a podcast click on the RSS icon or “Subscribe” button for it and copy the feed URL.
  • Open your Bloglines or Google Reader and click on “Add” or “Add Subscription.”
  • Paste the feed URL you copied into the “blog or feed URL” or “add subscription” box and click “subscribe” or “add.” (Bloglines users will need to click on one more “subscribe” button to complete the process.)

Note to participants who didn’t do Semester 1: If you aren’t familiar with Bloglines or Google Reader, you can either do Week 4: Semester 1’s exercises to learn about them.

Write a post on your blog about your impressions of podcasts and the ways libraries are using them.

Fun Extra

While The Onion’s humor isn’t for everyone, it is definitely one of my favorite podcasts and usually gets a laugh out of me if not even a snort once in a while. How can you resist headlines like, “New Video Game Tied To Rash of Head Explosions,” “Nation Demands Easier Instructions,” and “U.S. Department of Over-Analysis Issues Rambling, Inconclusive Report”? :) If you’d like to subscribe to their podcast and get your daily dose of humor, here’s the feed: http://feeds.theonion.com/theonion/radionews.

Monday, October 6, 2008

Week 17: Feedback Thingies

Feedback Thingies

This week, you’ll learn about how to get feedback from your community, an important part of Library 2.0.

You’ll learn:

  • Why it’s important to get feedback from your community
  • How to use blog comments to get feedback
  • How to get feedback using an online survey tool called SurveyMonkey

Listen to this week’s podcast and read the content below. If you have questions about anything along the way, be sure to contact us. We’re happy to help! Listen to the podcast by clicking on the play button below.




Doodle
Doodle is a website that allows you to create quick and easy scheduling and polling of participants. We used Doodle back in Week 1 of Adventures of Technology to poll where each participant fell in the technology spectrum.

To use Doodle, follow the simple instructions below.

  1. Go to http://www.doodle.ch/main.html
  2. Create a poll.
  3. Forward the link to the poll to the participants.
  4. Follow online what the participants vote for.

Comments on blogs

One way to get feedback is to allow (and encourage!) comments on your blog.

I’d like you to read David Lee King’s blog posting “Inviting Participation, Part 4: Specific Tools Blogs

(This is part 4 of a series, so he’ll mention things from earlier posts…but don’t worry about it. You should be able to follow what he’s saying without reading the earlier posts.)

So, actively asking people to participate is a great way to start a conversation on a blog.

Some other tips:

  • Write in a conversational way: Try to write like you’re talking with someone. Avoid being stilted or stuffy in your tone. It’ll keep people from responding.
  • Respond to people’s comments: If you want your blog to be a conversation, you need to keep talking! If someone comments on your blog, make an effort to respond to them if the comment warrants response.

You can practice these “inviting conversation” skills in your Adventures in Technology blog (in fact, that will be one of your assignments this week!)

By default, your Adventures in Technology blog allows for comments, but only if people have signed into Blogger. If you’d like to encourage easier participation, you can change it to allow anyone to comment.

You can also set the comments to be moderated, meaning that comments will only appear on your blog if you approve them. Moderating is a way to stop any inappropriate or spam comments, so I’d encourage you to consider turning on comment moderation.

Here are step-by-step instructions for changing your blog comment settings:

  1. Sign into Blogger.
  2. In the “Manage Your Blogs” area, click “Settings”.
  3. Click the “Comments” link in the bar below the tabs.
  4. Change the “Who can comment?” question to allow everyone to comment, if you’d like.
  5. Change “Enable comment moderation?” to “Yes” if you’d like to moderate comments.Provide an email address if you’d like to receive an email when there is a comment to moderate. Otherwise, you can go into Blogger and moderate comments there.You can find more details about comment moderation here: “How do I moderate comments on my blog?”
  6. Click “Save Settings”

Online surveys

If you want to get more organized and specific feedback, using an online survey could be the ticket. It’s a great way to get feedback on all sorts of topics – customer satisfaction, collection development priorities, programming ideas, etc. etc. etc.

Keep in mind, though, that how you advertise surveys really makes a difference in who responds. If you only put bookmarks in the library, guess what? You’ll only get library users to respond! If you put an ad in the local paper, you’ll get a wider audience. If you only have the survey online, guess what? You’ll only get people who use a computer! You may want to create a print copy of your survey, too.

SurveyMonkey is a great tool for making surveys. It’s easy to use, and it’s free for small surveys (10 questions or less and less than 100 responses). If you want to do a bigger survey, it’s only $19.95 per month, and you aren’t locked into any longer than a month. The paid version also allows you to print a PDF version of your survey, which is an easy way to have paper copies available.

To get started with SurveyMonkey, check out their tutorials. You will need to create an account, but you only need to provide a username, password, and email.

Assignment:

Part 1: If you haven’t already, change your blogger settings if you’d like to allow anyone to comment or to moderate comments. (See the step-by-step instructions in the reading above).

Part 2: Post to your blog about this week’s topic. Some ideas: How could you use these feedback thingies for your library? What would you like to learn about them? What barriers do you see to doing this?

End your post with an active invitation for other Adventures in Technology participants to comment on your posting.

Part 3: Check out some of the other participant’s blogs. Comment on at least 2 posts from 2 separate blogs.

Bonus Assignment:

1. Use SurveyMonkey to create an online suggestion box. Ask for at least the suggester’s name and email address (and make them optional) and the suggestion (and make that mandatory). You can get started using SurveyMonkey’s “tutorials”. Link to your survey from your blog.

In case you want to try this, but don’t have the time to review the tutorials, or if you get stuck, there are Step-by-Step instructions at the end of this lesson!

2. Schedule a meeting or create a poll using Doodle. Blog about your impression of the site.

Extras: The Automatic Flatterer and Sloganizer

You’ve made it through 4 weeks! You deserve some praise!
The Automatic Flatterer can give you that, and all you have to do is enter your name! (You will have to let it praise you a few times to get out of the site….don’t be alarmed…..you deserve it!)

…and after all that praise, I bet you’re feeling like you can take on the world! Use the Sloganizer to find the perfect slogan whatever your cause. Enter whatever you’d like and hit “Sloganize!”—It’ll do the rest!


Step-by-step instructions for creating an online suggestion box with SurveyMonkeyStep 1: Create an account with SurveyMonkey
a. Click “Join Now for Free!”
b. Complete the form and submit it.Step 2: Create a new survey
a. Click on “Create Survey”
b. Enter a title for the survey, and click “Create Survey”Step 3: Add questions
a. Click “Add Question Here” button
b. Choose your question type from the pull-down (Your name and email questions should be “Single Textbox”. Your suggestion question should be “Comment/Essay Box”.)
c. Enter the Question Text (or what you want them to see next to the box).
d. Check “Require Answer to Question” if you want the question to be required.
e. Click “Save Changes”
f. Repeat for all questions.

Step 4: Get the link for collecting responses
a. Click the “collect responses” tab at the top of the survey.
b. Since you want a link for your webpage, don’t worry about changing anything on the first screen.
c. Click “Next Step”
d. Copy the link in the “Sending Survey Link in an Email” section. (It might seem like you should take the “Placing Survey Link on a Webpage” link, but your blog doesn’t need all the extra code in that part.)
(Tip: You can use CTRL+C to copy the link)
e. The top of this page urges you to review the collector’s setting and restrictions before sending out the link. Feel free to take a look at these. If you were doing this for real, you would want to check these setting before sending out the survey. For playing, the defaults are fine.

Step 5: Put the link on your blog
a. While editing a post, highlight the word or words you’d like to be the link.
b. Click the link button (it’s between the font color and the left-align buttons right above where you are typing).
c. You’ll be asked to enter the URL. Paste the survey link here. (Tip: You can use CTRL+V to paste in this box)

Step 6: Check out your results
SurveyMonkey doesn’t send you an email when people complete a survey. You have to go to their site to see responses. To see them, just click “Analyze Results” while in your survey.